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The following is an on-line version of text from The Brain Injury Work Book: A Guide to Living and Working Productively, 25 Ideas. Text and formatting have been modified for viewing in various browsers.

Idea # 16. Many Supervisors Are Not Good At Giving Feedback, Especially Negative Feedback.

Good supervisors will give you feedback on a regularly scheduled basis, balancing good and bad comments. Feedback is supposed to be constructive. You should be given specific suggestions to help you improve. Name-calling is out.



Sounds like a fairy tale, right? Brain injury or not, most employers have trouble giving regularly scheduled, constructive feedback. Instead, employers are most likely to give you feedback -
  • When you make a mistake so terrible they can’t help but discipline you.

  • After you’ve made so many mistakes, they finally blow up.

  • In a confused way (because they’ve missed the company deadline for your evaluation).


Supervisors and co-workers have trouble giving constructive feedback because they-

  • Have had little practice.

  • Believe that feedback is the same things as criticism.

  • Have given little thought to you because they have so many other important things to do.

  • Are concerned about getting sued or disciplined for saying things that you don’t like.

  • Are afraid that you’re too vulnerable from your head injury to "take" negative feedback.

  • Are afraid of your reaction, which might include anger or depression.

  • Think supporting you means not telling you what you do wrong.

NRC Home | Up | Idea 2 | Idea 11 | Idea 16 | Idea 17

 


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Last updated  -  06/06/2008